Privacy and Cookies Policy
Effective Date: November 27th 2024
Chris Moss Clocks("we", "our", "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy and Cookies Policy explains how we collect, use, and manage your information when you visit our website, interact with us, or use our services.
1. Information We Collect
We may collect and process the following types of information:
a. Personal Information
Name
Contact details (email, phone number, address)
Payment information (if applicable)
Any other information you provide via forms or communication.
b. Non-Personal Information
IP address
Browser type and version
Time zone setting
Operating system and platform
c. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website (see Section 5 for details).
2. How We Use Your Information
We use the information collected for the following purposes:
To provide our services and respond to your enquiries.
To improve the performance and functionality of our website.
To send marketing communications (with your consent).
To comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:
Third-party service providers who assist us in operating our business (e.g., payment processors, IT support).
Legal authorities if required by law.
Analytics providers to help improve our services.
4. Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.
5. Cookies Policy
a. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help enhance your browsing experience and provide useful insights about website performance.
b. Types of Cookies We Use
Essential Cookies: Necessary for website functionality.
Performance Cookies: Help us understand how visitors use our site.
Functional Cookies: Allow us to personalise your experience.
Marketing Cookies: Used to deliver relevant advertising.
c. Managing Cookies
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
6. Your Rights
Under applicable data protection laws, you may have the following rights:
Access, correct, or delete your personal data.
Restrict or object to the processing of your data.
Withdraw consent for data processing (where applicable).
File a complaint with a data protection authority.
To exercise these rights, please contact us at [Insert Contact Email/Address].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing personal data.
8. Changes to This Policy
We may update this Privacy and Cookies Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy and Cookies Policy, please contact us at:
Chris Moss Clocks
[Your Address]
chris@chrismossclocks.co.uk
07779 161731